How can I Track My Order?

Once your order is confirmed, you will receive an email with your order number. To track your order, simply visit our Order Tracking page and enter your order number or email address.

What is the Return Policy?

You can return items within 30 calendar days of receiving them. Return shipping costs are the buyer’s responsibility. Approved refunds will be issued to your original payment method. For more information, please review our return policy.

I have an issue with my order. How can I contact you?

If you experience any issues or have questions, visit our Contact Page to connect with our support team. We’re here to assist you promptly

Are there exceptions to the Return Policy?

Yes, the following exceptions apply: Partial refunds may be issued for items that: Show signs of use. Are not in their original condition. Are damaged or missing parts (not caused by us). Are returned more than 30 days after delivery. For complete details, refer to our Return Policy .

Jenna Women's Orthopedic Shoes

$185.00 $54.95 SAVE 70%

Almost sold out – Only 4 items left!
Free shipping on all orders
30‑Day Money‑Back Guarantee
10% off for 2 items, 15% off for 3+ items

Colour

Beige

Brown

Coffee

Light Pink

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SUMMER SALE UPDATE: Due to the high order volume, our stock is very limited... If you are still able to press the 'Add to Cart' button, there's still some stock left!

Effortless comfort, refined design

Orthopedic support wrapped in timeless style

The Gerdien Flats are the ideal blend of function and elegance. With an orthopedic insole, ergonomic arch support, and breathable construction, they’re made for days when you’re always on your feet—but still want to feel put together. The easy slip-on design and spacious toe box ensure instant comfort, even for sensitive feet.

Why you’ll love the Gerdien Flats
✔️ All-day orthopedic comfort – Soft cushioned insole reduces pressure and supports your foot’s natural shape
✔️ Ergonomic arch support – Encourages healthy alignment and helps reduce foot fatigue
✔️ Breathable & lightweight – Keeps your feet cool, even on long days
✔️ Non-slip rubber sole – Walk with confidence on any surface
✔️ Elegant everyday design – Seamlessly fits both casual and semi-formal looks
✔️ Sensitive-foot friendly – Great for bunions, plantar fasciitis, or general foot pain

Why 30,500+ women love the Gerdien Flats
“They’re easy to slip on, look polished, and feel like heaven. I wore them from morning to night without a single ache.”
Loved for their support and praised for their versatility—Gerdien is the go-to flat that never lets you down.

Step into comfort you can count on – the Gerdien Flats are ready to support your day, beautifully.

Size Guide – Gerdien | Orthopedic Comfort Flats (CM & IN)

US Size	EU Size	Foot Length (CM)	Foot Length (IN)
4	35	22.5	8.86
5	36	23.0	9.06
6	37	23.5	9.25
7	38	24.0	9.45
8	39	24.5	9.65
9	40	25.0	9.84
10	41	25.5	10.04
11	42	26.0	10.24

Fit Guide

Runs Small

True to size

Runs Large

We are offering free shipping within the United States.

We ship our packages with a Track & Trace code so you can always monitor your order.

You will receive the Track & Trace code via email within 24-72 hours after placing your order.

If our product does not meet your expectations, you can return it within 30 days upon receipt.

Before returning the goods, please contact our customer service at info@livy-newyork.com and let us know the reason for the return so we can process your request correctly.

Please review our refund policy for more information!

Our customer service is available 24/7 to answer all your questions and comments. Whether you need advice on a product or help with an order, we are here to support you.

Don’t hesitate to contact us; we’re happy to help!

Please contact us at info@livy-newyork.com